Safe spending card — supporter journey

The invited supporter follows a secure email link, verifies their own identity through OneID Bank ID, confirms the relationship, accepts a strictly read-only role, and can then view transactions.

9:41 Mail ●●●●
Secure invitation

Alex Morgan has asked you to be their supporter

Alex is applying for a Safe Spending Card and has chosen you as someone they trust.

A

What Alex is asking

To let you see activity on their Safe Spending Card, so you can help them notice or understand transactions.

You will not control Alex’s money

You cannot pay, transfer, withdraw, block a merchant, or change how the account works.
This invitation is personal to Sam Morgan and expires on 30 October 2026.
Review secure invitation
Harbour Financial will verify your identity.
1. Supporter receives an email
9:41 ●●●●

Before you continue

This is a personal, read-only support role.

1
Verify who you are
OneID will ask your existing bank to confirm your identity.
2
Confirm you know Alex
Tell us your relationship and confirm the request is expected.
3
Agree to the supporter role
Review exactly what you can see and what you cannot do.

Alex stays in control

Alex can end the connection. Harbour Financial can also help either of you if something does not feel right.

Is this invitation unexpected?

Do not continue. Contact Alex using details you already know, or contact Harbour Financial.
Continue
Decline invitation
2. Explain the supporter role
OneID Bank ID verification
9:41×

Let’s confirm your identity

🇬🇧  United Kingdom⌄
By continuing you agree to OneID’s terms and privacy policy.

◉ Using a UK bank⌄

  • No document, no selfie
  • Share proof of ID from your bank
  • No one sees your banking information

◇ Mobile Network

Instant check using your mobile number.
Verify by bank
3. Choose Bank ID verification
9:41×
‹ Back

Select your bank

Personal bank account only
4. Select an existing bank
9:41×
‹ Back

Continue with Bank

1
At Bank, choose the account to verify your identity from.

OneID is FCA-regulated and does not see your financial transactions.

2
Agree to sharing information with OneID
Information to be shared
Full name
Date of birth
Address
Account number
Sort code
Go to Bank
5. Review the bank hand-off
6. Log in to your bank with Face ID
9:41Bank🔒
Bank

Select account

Choose the account associated with the data you want to share with OneID. No payment capability will be granted.

What will I be sharing?
1 account selected

Bank permission

This is a one-time identity share. Harbour Financial cannot access transactions in this verification step.
Confirm access
Cancel
7. Select the bank account
9:41×
‹ Back

Share data with Harbour Financial

Only these identity and account details are shared. Transaction history is not included.
Share
8. Consent to the identity share
9:41 ●●●●

Confirm your connection to Alex

Your identity is verified. Now check that the invitation is genuine.

✓

Sam Morgan

Verified by Northbank with OneID · today at 10:08
Yes  ⌄
Family member  ⌄
✓ I know Alex Morgan and understand that Alex chose me for this role.
✓ I am happy for Harbour Financial to tell Alex that I verified and accepted.

If anyone pressured you

Stop here and contact Harbour Financial. Declining will not tell Alex why.
Confirm I know Alex
9. Confirm the relationship
9:41 ●●●●

Your supporter permissions

Please read this before you agree.

You can see
✓
Safe Spending Card transactions Merchant, amount, time and status.
✓
Card balance and top-up status Including when money is on its way from Alex’s bank.
You cannot
×
Make or approve any payment
×
Move or withdraw Alex’s money
×
Change limits, top-ups or card settings
✓ I accept this read-only supporter role and will use access only to support Alex.
Accept and connect
Decline
10. Accept read-only permissions
9:41 ●●●●

You are now connected to Alex

Alex’s application is complete and their Safe Spending Card can be issued.

✓

Connection active

Alex has been told that you accepted.
Your access
✓
Transactions View card activity when it appears.
✓
Balance and top-ups See whether the card has enough available.
✓
Help and concerns Contact Harbour Financial if you or Alex need support.

Card delivery

Alex’s card has been ordered. Transactions will appear after it is activated and used.
Go to supporter view
11. Connection completes both journeys
9:41 Supporter view ●●●●
READ-ONLY ACCESS

Alex’s Safe Spending Card

Available card balance

£43.20
↻

Top-up complete

£18.40 replaced after Alex’s latest purchase. You did not approve or trigger this.
Recent card activity

Something does not look right?

Send Alex a private message to check the payment with them, or contact Harbour Financial. You cannot block or reverse a payment here.
Choose a transaction to see details or message Alex
Contact Harbour Financial
Viewing only · no payment controls
12. Read-only transaction list
9:41 Transaction detail ●●●●
Transaction detail

Greenway Supermarket

−£18.40
Completed

Do you recognise this?

Message Alex about this specific transaction if something does not look right. You still cannot block or reverse it.
Viewing only · no payment controls
13. Selected transaction detail